Privacy Policy

Effective Date: [23 September 2026]

1. Introduction

James Watts Media is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (jameswattsmedia.com), book a consultation, or engage our freelance video production services.

We act in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. The Data We Collect

Depending on how you interact with our website and services, we may collect the following types of personal information:

  • Identity & Contact Data: First name, last name, email address, phone number, agency/company name, and job title.

  • Transaction Data: Details about payments to and from you, and other details of video production services you have purchased from us.

  • Technical & Usage Data: IP address, browser type and version, time zone setting, operating system, and information about how you use our website (collected via standard Squarespace analytics).

  • Media & Footage: In the course of providing our services, we capture video and audio recordings that may contain identifiable individuals.

3. How We Collect Your Data

We collect data through the following methods:

  • Direct Interactions: When you fill out a contact form, book a meeting via our Calendly widget, correspond with us by email or phone, or sign a production contract.

  • Automated Technologies: As you interact with our website, standard cookies and analytics tools (provided by Squarespace) collect technical data about your browsing actions.

  • Outreach & Networking: We may collect professional contact details from publicly available sources (such as agency websites or LinkedIn) for B2B networking and legitimate business outreach.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use it in the following circumstances:

  • To perform a contract: To provide quotes, manage shoot logistics, and deliver final video assets.

  • For our legitimate interests: To manage our CRM, follow up on business inquiries, and conduct professional B2B outreach (such as contacting PR and marketing agencies regarding our white-label services).

  • To manage your bookings: Using our integrated Calendly and Apple Calendar systems to schedule and facilitate virtual meetings.

  • To improve our website: Using standard Squarespace analytics to understand how visitors interact with our site.

5. Video Footage & Client Media

As a freelance videographer, capturing footage is our primary service.

  • When acting as a Data Processor: When hired as a white-label partner by an agency, we process video footage strictly according to the agency’s brief and instructions. The hiring agency remains the Data Controller.

  • Sensitive Environments: When filming in healthcare, dental, or clinical environments, we adhere strictly to client-directed privacy guidelines and CQC compliance requirements regarding patient confidentiality on set.

  • Security: All raw footage and final edits are stored on secure, encrypted local drives and trusted cloud-based delivery platforms (e.g., Frame.io, Google Drive, or Dropbox) and are only shared with the authorised client.

6. Third-Party Data Processors

We do not sell your personal data. We may share your data with trusted third-party service providers who assist in running our business, including:

  • Squarespace: Our website hosting and analytics provider.

  • Calendly & Apple iCloud: To process and manage meeting schedules.

  • Accounting Software/Banks: To process invoices and payments.

  • Cloud Storage Providers: For delivering large media files safely.

7. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, or accounting requirements.

8. Your Legal Rights (UK GDPR)

Under UK data protection laws, you have the right to:

  • Request access to your personal data.

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data.

  • Object to processing of your personal data (e.g., asking us to remove you from our CRM or B2B outreach list).

  • Request restriction of processing of your personal data.

  • Request the transfer of your personal data to a third party.

9. Contact Details

If you have any questions about this Privacy Policy, or if you would like to exercise any of your legal rights, please contact us using the “book virtual coffee” button located across this website.